Effective Date: 11/26/2025
1. Introduction
Pickle House ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our business, including Podi's Kirana and Sweets, whether in‑store or online.
2. Business Information
- Business Name: Pickle House
- Business Address: Burma Camp, Visakhapatnam
3. Data We Collect
We collect the following personal information from customers:
- Name
- Phone number
- Email address
- Physical/delivery address
- Social media handles
We do not knowingly collect sensitive personal data unless required by law or with your explicit consent.
4. How We Use Your Data
Your personal information is used for:
- Processing and fulfilling orders
- Communicating with you about purchases, promotions, and inquiries
- Delivery and logistics
- Customer support
- Compliance with legal obligations
5. Third‑Party Services
We may share your data with trusted third‑party service providers solely for business operations:
- PhonePe (payment processing)
These providers have their own privacy policies and may collect, use, and disclose your information in accordance with their practices.
6. Legal Frameworks
Because Pickle House serves customers internationally, we comply with:
- India: Digital Personal Data Protection Act (DPDP Act, 2023)
- European Union: General Data Protection Regulation (GDPR)
- United States (California): California Consumer Privacy Act (CCPA)
- Other regions: We adhere to additional applicable data protection laws depending on customer location.
7. Data Sharing and Disclosure
We do not sell your personal data. We may disclose information only:
- To comply with legal obligations
- To protect our rights, safety, or property
- To trusted service providers (e.g., PhonePe) for business purposes
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, contact us at 9491656654.
10. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
11. International Transfers
If your data is transferred outside your country, we ensure appropriate safeguards are in place to protect your information.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website or communicated directly to you when required by law.
13. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
- Pickle House
- Address: Burma Camp Visakhapatnam
- Phone: 9491656654